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The next five years will be remembered for the departure of routine-based, middle-skilled white-collar jobs (Clerks, Accounting, Call Centres, Secretaries, Auditors, Bank Tellers and Cashiers). Jobs that will be affected are dependent on process automation.

These labour market shifts demand industry-specific training. Redeploying workers in higher value-added jobs, by investing in this training programme, will easily offset displaced roles.


  • The value of reflection and contemplation
  • Principles of mindfulness
  • Value centred behaviour
  • How to survive in a micro business
  • The value of networking (non-competitive alliances)
  • The nature of stress
  • Stressors (causes)
  • Befriending stress
  • Coping skills – how to approach a high pressure situation
  • Capacity building away from the burnout condition



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